Duration: 1 Year
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Edmonton’s Zoning Bylaw CMS
I was the technology domain expert for the re-platform of the City of Edmonton’s Zoning Bylaw as the Zoning Bylaw Renewal Initiatives work to refresh the City’s key planning and development guidelines and move the text and contents of the bylaw to a fully interactive digital platform.
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Digital Assistants Pilot Project
Key technology and platform stakeholder for the design, testing, and launch of an prototype AI-powered digital assistant/chatbot designed to support project rollout citizen inquiries and reduce call volumes to the municipal call centre during project transition phases, specifically supporting Edmonton’s waste cart roll out and Edmonton’s Transit System redesign.
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Edmonton Tribunals Website Upgrade
The City supports the operation of the tribunals and as such our office was tasked with assisting in overhauling their web presence on a shoestring budget. I worked with staff from the Tribunals team to design & build, then migrate content, then launch the new site, using primarily in-house resources and a very small budget…